Our Guarantees
Fixed Right Or It's Free And So Much More.
The most important day of your new heater is the day it is installed. We guarantee our expert technicians will install your heating system correctly — the first time. At Service Legends, we stand behind our work for a long time with a Lifetime Replacement Guarantee. In fact, nobody beats our warranties or guarantees.
100% Money Back Guarantee
When a company “says” they will do a good job for you – if they really mean it – then they should also offer, and be willing, to guarantee your satisfaction in writing to protect you. We agree to accept company responsibility for your 100% complete satisfaction with the materials and the work provided by us and paid for by you. During the first year, if you are dissatisfied with the performance of your properly maintained and serviced equipment, systems, or services performed by our technicians, we’ll make it right!
No Lemon Guarantee
If your HVAC equipment fails for any reason within the first ten (10) years after installation, we don’t just replace the defective combustion chamber, we install a brand new system with a brand new factory warranty.
Best Value Apples to Apples Guarantee
You are assured the best value. If you find a lower price on the same equipment, installation, guarantees, warranties, and procedures, “in writing” we will refund the difference plus $100! All we ask is that the comparison is “apples to apples.”
Client Respect Guarantee
We promise to protect your property, belongings, and home. Our highly trained installation technicians will wear protective covers on their shoes and use drop cloths to protect your floors. We will clean the work area and leave your home “better than we found it.”
Peace of Mind Guarantee
To ensure your safety, the quality of your installation and the insurability of your home, the system that we install is guaranteed to be in compliance with the applicable codes. All work is performed under the required licenses, bonding, and permits. We promise that your system will be “up to code” and properly installed for 2 full years after the installation date “even if the code changes” or we will fix it for free.
$500 No Frustration Guarantee
If your HVAC equipment fails to heat or cool your home during the first year, we will fix it for FREE, including parts and labor. If the system cannot be fixed within 48 hours, we will also write you a check for $500 for your frustration and aggravation.
