
In Middle Georgia, air conditioning is more than comfort. It’s something you rely on every day during the warmer months. At Pruett Air Conditioning, we’ve been helping families stay cool since 1977, and we’ve had thousands of honest conversations with homeowners about their systems.
This guide includes the questions we hear most often during service visits. These come straight from real people in the communities we serve, and every answer is based on what actually helps. No complicated terms. No sales talk. Just clear, practical information to help you understand how your air conditioner works and what to do when it doesn’t.
Whether you’re dealing with uneven cooling, rising energy bills, or you’re not sure if your system is too old, you’ll find helpful answers here. We’re here to make things easier and to give you the information you need to take care of your home.
Understanding How Your AC Works and Why It Matters
How does my air conditioner actually work?
Your AC doesn’t blow out cold air like a fridge. Instead, it pulls heat and moisture out of your home and pushes that heat outside using a closed refrigerant loop. What’s left behind is cooler, drier air moving through your vents.
What type of system do I have and is it right for my home?
Most homes in Georgia have one of these:
- Central air systems (ducted)
- Heat pumps (heating and cooling combo)
- Ductless mini-splits (great for rooms without ductwork)
- Older window or portable units (less efficient)
If your system struggles to cool or is over 10 years old, it may be time to review your setup. A quick inspection from a technician can help confirm if your system still suits your space.

Is my HVAC system sized correctly for my house?
A properly sized system should cool your home evenly without running nonstop. If it’s too small, it’ll struggle to keep up and waste energy in the process. If it’s too big, it’ll shut off too soon and leave your home feeling muggy.
Can an oversized AC be just as bad as an undersized one?
Yes, and it happens more often than you’d think. Oversized systems cool too quickly and don’t run long enough to remove humidity, which leaves the air feeling cold but sticky. They also cycle on and off more often, which puts more wear on the unit and raises your energy bill.

What local climate factors in Georgia affect your AC system?
Middle Georgia has long, humid summers. That means your AC runs harder and longer than systems in drier states.
Here’s how our local climate impacts your system:
- Humidity: Your AC has to work double to remove moisture.
- Pollen: Spring pollen clogs filters faster than you’d expect.
- Heat load: Long sun exposure on older roofs or thin insulation adds more strain.
These factors make routine service more important here than in most places. Skipping maintenance in Georgia is like skipping sunscreen at the beach, you’ll regret it fast.
Common AC Problems Homeowners Ask Us About

Why isn’t my AC cooling the house properly?
There’s no single answer, but these are the top causes:
- Dirty filters blocking airflow
- Low refrigerant levels
- Frozen or dirty coils
- Thermostat issues
- Undersized system
Sometimes it’s one issue, sometimes two or three stacked together. The good news? Most of these are fixable.
What causes water to leak from my AC unit?
Your AC pulls moisture from the air, and that water usually drains through a pipe. If that pipe gets clogged or the pan underneath starts to crack, water can leak out and damage your floors or ceiling. A frozen coil that melts suddenly can also cause puddles around the unit.
Why does my AC keep turning on and off?
This is what we call short cycling, and it’s not good for the system. It can be caused by an oversized unit, a faulty thermostat, or even a dirty filter. If your AC constantly starts and stops, it’s working harder than it should and may burn out faster.
What should I do if my AC makes strange noises or smells?
Your AC should be quiet. If you hear rattling, buzzing, or banging, something’s loose, worn out, or failing. Strange smells are another warning sign.

What the noises might mean:
- Buzzing = electrical issue or debris
- Banging = loose motor parts or broken fan
- Musty smell = mold or standing water
- Burning smell = possible motor or wiring issue
Turn the system off and give us a call. Don’t let small problems turn into big repairs.
What are the warning signs my AC might need replacing?
These are the red flags to look out for:
- System is 12–15 years old
- Frequent or expensive repairs
- Rising power bills
- Weak airflow or poor cooling
- Uses outdated refrigerant (like R-22)
If your system is costing you more than it’s saving, it’s time to talk options. A new unit could pay for itself in energy savings.
Maintenance and Tune-Up Questions
How often should I service my air conditioner?
Have your AC serviced once a year, ideally before the summer heat kicks in. Spring is a good time to make sure everything’s working right and ready to go. Skipping maintenance now often means dealing with repairs later.
What does a typical AC tune-up include?
A proper tune-up isn’t just a quick glance at your unit. It includes:
- Cleaning the evaporator and condenser coils
- Checking and topping off refrigerant levels
- Inspecting electrical parts and tightening loose connections
- Testing thermostat settings and controls
- Clearing the condensate drain line
- Inspecting the air filter and replacing if needed
This process helps your system run smoother, use less power, and avoid mid-season surprises.

How often should I change my air filter—and which type should I use?
Change your air filter every 1 to 3 months, depending on how often your system runs and how dusty your home gets. If you have pets or allergies, swap it monthly. Most homes do fine with a pleated filter, but if air quality matters more to you, look for one with a higher MERV rating.
Is annual maintenance really worth it?
Absolutely. Annual maintenance helps your AC last longer, cool better, and run with fewer breakdowns. Think of it like getting your car serviced—skip it, and the problems pile up.
Energy Efficiency and Cost-Saving Tips
What’s the best thermostat setting in Georgia summers?
Set your thermostat to 78°F while you’re home. Raise it a few degrees when you’re away to save more without losing comfort. Small adjustments like these can help lower your power bill without making your house feel like a sauna.
How can I lower my energy bill without sacrificing comfort?
You don’t need a major system upgrade to cut energy costs. Just focus on small things you can do regularly:
- Keep your air filters clean
- Shut blinds during the hottest hours
- Run ceiling fans to help circulate cool air
- Seal any gaps around windows or doors
- Use a programmable thermostat to avoid overcooling
These simple steps go a long way toward cutting your monthly bill.
Should I upgrade to a smart thermostat?
If you’re out of the house a lot or have a busy schedule, a smart thermostat can save you money. It adjusts temperatures automatically based on your habits and preferences. Most let you control everything from your phone, which is handy when you forget to turn it up before heading out.
How do fans, blinds, and insulation help my AC work better?
Each of these helps your AC do less work:
- Fans move air, which makes rooms feel cooler even at higher temperatures.
- Blinds and curtains block direct sunlight and heat from getting in.
- Good insulation keeps the cool air inside and the hot air out.
Put together, these help your home stay comfortable without pushing your AC to its limit.

Air Quality, Humidity, and Comfort Concerns
Why does it still feel humid inside even with the AC on?
If your home feels sticky, your AC might be short cycling or oversized. When the system shuts off too quickly, it doesn’t run long enough to pull out moisture from the air. You’ll feel cool, but not dry, and that’s where the discomfort starts.
How can I tell if my indoor air quality is poor?
You’ll often feel it before you see it. Frequent sneezing, dry eyes, headaches, or musty smells can all point to bad air quality. If dust builds up fast or your home feels stale even with the AC running, it’s time to check your system and filters.
Can my HVAC system help with allergies or asthma?
Yes, it can, but only if it’s set up right. A clean, well-maintained system can reduce dust, pollen, and other airborne triggers. High-efficiency filters and air purifiers add extra protection, especially during peak allergy seasons.
What products improve air quality — like filters, UV lights, or dehumidifiers?
You’ve got a few solid options depending on your needs:
- HEPA or high-MERV filters trap fine particles like pollen and dust
- UV lights kill bacteria and mold inside your system
- Dehumidifiers help reduce moisture, especially in basements or humid rooms
- Whole-home air purifiers offer broad protection across every room
Talk to a tech about what makes sense for your space and concerns.
Repair vs. Replace: How to Make the Right Call
Should I fix my current AC or replace it entirely?
If your system is under 10 years old and the fix is minor, repair usually makes sense. But if it’s breaking down often, costing more to run, or needs a major part replaced, upgrading may save you more in the long run. A good rule of thumb: if repairs cost half as much as a new unit, replacement’s worth considering.
What’s the average lifespan of an AC system?
Most AC systems last between 12 to 15 years. Some can go longer with regular maintenance, but efficiency usually drops as the unit ages. If your system is past the 10-year mark and showing signs of wear, it might be time to plan for a replacement.

Will a new system save me money in the long run?
It often does, especially if your current system is older or underperforming. New units are more energy-efficient and cool faster, which lowers your monthly bill. You’ll also avoid frequent repairs that add up fast.
What’s included in a replacement quote or installation job?
A full AC replacement typically includes:
- Removal and disposal of your old unit
- Installation of the new indoor and outdoor components
- Basic adjustments to your ductwork, if needed
- New thermostat installation or programming
- Testing, calibration, and system walkthrough
Always ask for a breakdown so you know exactly what you’re getting.
Budgeting, Warranties, and Service Plans
How much does a typical AC repair cost in Middle Georgia?
It depends on the issue. Basic repairs like capacitor replacements may cost a couple hundred dollars. Bigger jobs, like replacing a compressor, can run much higher. A quick diagnostic visit can give you a clearer picture fast.
What factors affect the cost of a new AC installation?
Several things can change the price:
- Size of your home
- Type of system you choose
- Whether ductwork needs updating
- Energy efficiency ratings (SEER)
- Extra add-ons like air purifiers or smart thermostats
Your installer should explain all of this upfront so there are no surprises.
Are there any rebates or tax credits available for upgrades?
Yes, many systems qualify for local utility rebates or federal energy tax credits. These can help offset the upfront cost. Your HVAC provider can point you toward current deals or file the paperwork with you.

What kind of warranty coverage comes with a new system?
Most manufacturers offer a 10-year parts warranty with registration. Labor warranties vary by installer, but many companies offer extended protection. Ask about both – parts and labor, before signing anything.
Do you offer maintenance plans or service agreements?
Yes, we do. A maintenance plan helps you stay on schedule with seasonal tune-ups and includes perks like discounts on repairs and priority service. It’s an easy way to keep your system running longer without the guesswork.
What to Expect from a Pruett Technician
Will you inspect my entire HVAC system or just the AC unit?
We inspect the entire system to make sure everything works together correctly. That includes your outdoor unit, indoor coil, thermostat, ductwork, and drain lines. A full system check helps us find any issues affecting comfort or efficiency.
Can you explain the problem and solution in plain English?
Yes. We believe that homeowners should understand what’s happening with their system. Our technicians explain each step clearly so you know what needs to be fixed, why it matters, and what your options are.
Are your technicians certified and trained for modern systems?
They are. Every technician at Pruett is certified and continues to receive training on newer models and technologies. This includes smart thermostats, high-efficiency systems, and updated refrigerants.
Do you offer 24/7 emergency services?
Yes, we do. Some AC issues can’t wait until business hours, especially in extreme temperatures. Our team is available for emergency calls to keep your home safe and comfortable.

What areas in Middle Georgia do you serve?
We serve a wide area from our Warner Robins and Eastman offices. This includes:
- Warner Robins
- Eastman
- Macon
- Bonaire
- Perry
- Centerville
- Dublin
- Kathleen
- Fort Valley
- Cochran
- Byron
- McRae
If you’re located in Middle Georgia, our team is nearby and ready to help.
Questions You Should Be Asking Your AC Technician
Can I improve my AC system’s performance without a full replacement?
In many cases, yes. There are several upgrades and adjustments that can improve performance, such as installing a smart thermostat, sealing duct leaks, cleaning the coils, or upgrading your air filter. These changes can increase comfort and reduce energy use, even if your system isn’t new.
Is my ductwork efficient enough to support a new system?
Ductwork plays a major role in system performance. If ducts are undersized, leaking, or poorly insulated, they can reduce airflow and efficiency. During a system inspection or replacement, we also check the condition and layout of the ducts to make sure they’re supporting — not limiting — your system.
Are there any refrigerant risks I should know about?
If your system uses R-22 refrigerant, it’s important to know that this type is no longer produced and has become more expensive. Systems with R-22 are harder to repair, especially if there’s a leak. New systems use more environmentally friendly refrigerants that are easier and safer to service.
What signs should I watch for between service visits?
You should contact a technician if you notice:
- Warm air from vents
- Weak airflow
- Unusual sounds during operation
- Higher than usual energy bills
- Moisture or leaks near the unit
- Bad smells, especially musty or burnt odors
These are common early signs of system problems. Catching them early helps avoid more serious issues.
Still Have Questions? Let’s Talk.
At Pruett Air Conditioning, we understand that your AC isn’t just a machine, it’s what keeps your home safe, comfortable, and livable during Georgia’s hottest months. That’s why we take the time to answer your questions, explain your options, and recommend what’s best for your home.
If you’re unsure about a repair, thinking about a new system, or just want peace of mind, we’re ready to help. Our team is here to provide honest advice, skilled service, and the kind of care that’s built trust in Middle Georgia since 1977.
